Juber Ahmed
23. June, 2022.
After one of my colleagues recommended I booked for the hajj for 2022 but unfortunately the Saudi government cancelled all trips booked through travels agents, I was given a refund straight away and they were very helpful when I emailed them.
Kin Lo
23. June, 2022.
They refunded my money and explained it takes time to do so, so I was being unfair. Very honest company. Disappointed in KSA for messing tour operators and those who wanted to go on hajj.
Ruhul
22. June, 2022.
Booked Hajj early 2020, pandemic hit and hajj was cancelled. They offered me full refund or a voucher with option for full refund.
Wanted to go hajj 2021 so went with voucher.
Hajj 2021 cancelled. They got in touch with me to give me full refund.
Assured me I will be on top of the list for next year ia.
Good packages for all people.
Ruhul Amin
Naheem Ahmad
22. June, 2022.
Ver professional and transparent. Kept me will informed. Provided full refund immediately when there was a change in rules.
Moynul Hussain
22. June, 2022.
Very efficient. Very professional service. Good communication
Sadly due to the new Hajj rules that came in very late in 2022, we were unable to proceed with our Hajj with Hijaz however they made the communications to us very detailed and also swiftly refunded the money without any hesitations.
Many travellers and agents were effected by the new rules that Saudi introduced (the need to book directly with online system) however despite this set back, Hijaz communicated the situation with me and also refunded our deposit.
I will use again for other travels in future inshallah
Abrar Almulla
22. June, 2022.
Kept us informed all through the process and when the unfortunate event of Saudi authorities introduced Motawif at the last moment was introduced causing stress and confusion, Hijaz Travel was excellent and refunded promptly. May Allah reward you all.
zaheer iqbal
20. June, 2022.
After recommendation from a friend
I booked a hajj package for 2022 for 2 people with Hijaz Travel LTD. Due to the changes from ministry of hajj this year.
our booking had to be cancelled with them. They kept me updated with the situation. My deposit was refunded back to me very quickly.
Andy Qupink
20. June, 2022.
My Wife and I booked Hajj 2022 also have paid part of expense , however the Saudi government changed the process in the last 10 days then Hijaz also returned 100% of the funds that we had deposited as requested. Thank you to the Hijaz team for assisting us from the beginning to the last day.