Customer Comments


Customers Comments

Professional and efficent

Rated 4 out of 5
6th September 2018

Assalmualaikum,
Alhamdulilah, we were both able to complete our Hajj safely. May Allah accept all our Hajj from us. We are satisfied with the service we had received from the Hijaz travels, and we want to thank them for their professionalism. May Allah provide them to serve future Hajis the way they have served us. Ameen
Kind Regards,
Mohammed Shahjahan Ahmed and Mrs Halima Ahmed.

Mohammed Shahjahan Ahmed

Hajj 2018 - Outstanding Service all round

Rated 5 out of 5
5th September 2018

Accommodation – Excellent as promised.. All shared 2/3/4 single beds in a room depending on package…. but hotel quality very
good.
Food – Again Exceptional and caters for people of different taste and appetite.. Fish, Meat, Chicken, Veg and Dal all part of the diet. We
are all grateful for their complementary breakfast throughout the whole time of our stay… even though it was not included in
the package… that was an extremely kind and generous gesture from Hijaz. May Allah reward them for this effort.
Transport – Between Airport, Mina, Muzdalifa, Arafat, Ziyarah, Makka to Madina and lastly to airport on the way back… A lot of
transport and transfer to manage… Again exceptional good quality fully air-conditioned buses, comfortable journey in all
cases.. All the Hajis were well-informed and managed during these transfers.
Guide – Our spiritual guide was Sheikh Mahmudul Hasan who is a very knowlegable and learned scholar. He is very approachable,
available and willing to help with all queries. As a day to day aid, we had all the Hijaz staff who were incredibly helpful,
worked tirelessly to ensure we had a smooth and untroubled time there. They were available 24 hours.
Above all, the whole group of Hajis and Hijaz staff were guided and supervised by the very competent management team of Tofael Bhai, Sabbir Bhai, brother Maqsood and Gul Bhai… May Allah reward them for their sincere service to the Hajis… I shall recommend Hijaz Travel to all for their exceptional service and honoring their promises…
Jamil Ahmed Choudhury and the group

Jamil Ahmed Choudhury

Hajj 2018

Rated 5 out of 5
5th September 2018

went on a 5* 3 week Hajj package with Hijaz Travel and here is my experience
Hijaz travel offered an all inclusive non shifting package and they were spot on to their word. We arrived at Jeddah Airport and got through customs and immigration within 45 minutes which was impressive as from my previouse experience and feed back from others this process takes about 6 hours but we were in our hotel within 4 hours of landing. This gave us time to freshen up and perform our Umra.
There were regular seminars throughout our journey and step by step guidance provided by Sheikh Mahmudul Hasan who was available for advice and guidance.
The accomadation Al Shahoda was 5 minutes away from Haram situated directly behind the clock tower very nice hotel.
Catering breakfast and dinner was included in the package but Hijaz travel provided complimentary lunch throughout our journey. The food was of the highest standard and I must say I have not seen as many fish dishes as I seen on this tour along with other continental dishes.
The staff were very friendly and approachable and I have made few new friends having spent time with them whilst they were assisting us.
All transfers and transport was sorted out by the Hijaz team and organised in a very professional way. The team even managed to get transport on transfers where on the package is was not included which was a bonus as the other option was a long walk back to Mina which would have taken over an hour. During our stay in Makkah Hijaz travel staff had done so much to make the journey enjoyable and comfortable as possible.
When we went to Madina our accomadation was again no more than minutes walk directly in front of the Masjid with excellent hotel accomadation at the Pulman Zam Zam.
Overall I would recommend Hijaz Travel as they have provided a service which they offered on paper and have exceeded that.
Well done to all involved May Allah reward your team.
Atlas Iqbal

Atlas Iqbal

Value for money

Rated 5 out of 5
5th September 2018

I was really impressed with the way Hijaz Travels was well organised.. They explained to us each step of the way how to perform our hajj properly… We had no problems.. and if we had a question it was answered to the full.. I would recommend Hijaz Travels to everyone.. and inshallah will use them again in the future god willing

Shamim Ahmef

Hajj 2018

Rated 5 out of 5
5th September 2018

We went on Hajj as a family this year. I was very nervous not knowing what to expect. We were put at ease even before we left with a seminar and all throughout the journey we had more seminars and guidance. The sheikh’s seminars were very informative and brother Maqsood was always available to answer any queries we had. The team professionally handled every situation and their meticculous attention to detail was commendable. I would like to thank everybody at Hijaz for the smooth running of all the activities and for helping to make our Hajj a memorable one.

Nashat Iqbal