Customer Comments

Alhamdullilah i was sooo honoured to perform hajj with my family and it was an amazing journey we embarked on, never to forget and this will always stay with me inshaallah.
The Hijaz staff Maqsood bai, Tufayl bai and Gul bai were great and so was the crew they had over there were excellent. Service was pin point. Maqsood bai service was exceptional he was always there answering all my questions and providing all relevant information from the day i made my first payment up until the last day. All Hijaz staffs were a pleasure to be with, the hotels were great and the food was everlasting. Shaykh Mahmudal Hassan was top class and provided all relevant information and was always helpful when i had any queries. I would recommend Hijaz to freinds and families and keep up the good work.

Very reliable and approachable workers who were always extremely accommodating of our needs. Provided more than what was included in the package, free of charge. Overall top marks and would recommend

My husband and I embarked on our trip of a lifetime with Hijaz Travels’s 5 star package, we have just returned and alhamdulillah the company exceeded our expectations.
Logistically managing so many hajjis seems an ordeal, but you managed to transfer and transport us efficiently and comfortably as required, and we were kept informed at all times. Sheikh Mahmudul Hassan was fantastic in his knowledge and delivery, may Allah swt reward him for all his efforts.
A few constructive comments, the food at both hotels was exceptional throughout, but repetitive. Also, the ziyarats were incredibly brief and sometimes not worth the time taken on the journey. Either spend more time or do not do the tour altogether, drive by ziyarats are not what we expect.
Brother Maqsood has been responding to my constant questions since January 2018, and continued to be equally helpful throughout the journey. I am thankful to you all for enabling my husband and i to complete our fifth pillar, i pray Allah accepts our hajj and rewards you all for your endeavours.
I have already recommended Hijaz Travel to friends and family for their Umrah and Hajj needs.
Finally, i would recommend a group picture to be taken of your hajjis at the start and end of their journey, i would have liked to have had that looking back in years to come.
May Allah swt bless you with more.

It’s my first Hajj Alhamdulilah with my family there was 7 of us in total. During the days prior to us leaving Some of my family members had already been on hajj and they told me about some of the problems they had faced while on the journey. It’s fair to say I wasn’t looking forward to facing these problems myself… but Alhamdulilah I can say from the moment we got there until we left they were very well organised, it’s obvious they have been doing this for many many years.
Some of the best things are;
– They all travel with you the whole way! And I mean it, all the guys you see at the branch will be with you throughout the whole journey.
– Sheikh Hasan who is amazing will be with the group and provide answers to any questions and about 3-4 lectures are held to boost your imaan and to inform us about what to do each step of the journey.
Honestly thank you guys for organising this trip of a lifetime for me and my family

My wife and I completed hajj this year with Hijaz Travel.
I have done hajj before with other tour operators (it was my wife’s first time) and I can say my wife and I were impressed with Hijaz Travel. Their service was outstanding and great value for money.
Our contacts were brothers Sunat, Maqsood and Tofayul who were helpful
and very approachable. Brother Sunat called us shortly after our return to UK to see how we were doing – a genuinely, thoughtful gesture from a true gentleman and it reflected the care shown by their team.
Hijaz Travel were organised and professional throughout, their hotels were around 5 minutes walk from both mosques, non-shifting packages (essential!) and they provided 2-3 meals daily (eating out can be a nightmare during busy meal times).
Al Shohada hotel in Makkah is an old 5* hotel just behind the Clock Tower. It is nice, clean and spacious with helpful staff and big breakfast and dinner buffets!
Zam Zam Pullman in Medina is a beautiful modern 5* hotel located at the front of Masjid Nabawi. It takes barely 5 minutes to get the entrance of our Prophets SAW tomb which was a huge bonus.
Mina is Mina – don’t expect luxuries but then again it’s a humbling experience and what hajj is about. Expect packed tents with air coolers. Majority tour operators occupy similar tents. Some operators may offer ‘VIP tents’ with A/C but personally I find them too cold and give rise to sore throat and other health issues.
Well done to the team at Hijaz Travel. May Allah SWT reward you immensely. No doubt I will recommend Hijaz Travel to my family and friends.
Tip: On 10th of Dhul Hijjah I recommend getting a taxi from
Makkah to Mina. It’s quicker and cost around 200 riyals (shared between 4 it’s about £10pp). Make sure they drop you off at the Slaughter House (Moassem) which is the closest point to the European tents – do not accept ‘Mina’ because they’ll drop you on the opposite side of Mina (near Jamarat) and it’s another 1hour walk from there!